The 10¢ Decision: How Small Change Pays Off Big
Forming strong company culture and ensuring positive interactions is all built from a collection of small decisions. This session will show you real-world examples and actionable strategies to create exceptional experiences for everyone involved with your company. Ways to self-assess customer service, to improve business interactions overnight and to capitalize on high-impact opportunities to surpass competition will also be discussed.
Speaker(s)
Laurie Guest
During a successful career in the healthcare industry Laurie Guest was known as a “go-to-resource” for customer servi
April 18, 2023
08:30 AM — 09:30 AM
Location: Ballroom NOP
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