Posted on Apr 07, 2008
John M Grau
In my last two posts, I’ve written about the NECA Field Service – its history and the challenges it confronts today. But what about the future?
Will the job description for a NECA field representative of 2008 meet the needs of NECA members and chapters in the years 2010 and beyond? What will be expected of field reps then? What skill sets will be needed and how will they be organized?
These are questions we are tackling right now in a project labeled Field Rep 2010. A small task force of NECA staff and chapter managers is working with me to create a profile of the skills and experience that the NECA field rep of the near future will need. Using that profile, we will lay out a plan to create the field service that our members will need in the year 2010 and beyond.
NECA members can weigh in on this discussion. I recently sent an electronic survey to chapter executives to learn about what field staff services they find most valuable and what services they think we need to improve or provide. That same survey can be taken by NECA members reading this blog.
Just click here, and you'll be directed to the brief online survey. If that link doesn't work, you may need to copy and paste the URL http://www.zoomerang.com/Survey/?p=WEB227N2X6N9VK into into the address bar of your web browser to access the survey.
As we move forward with Field Rep 2010, I will keep you informed of our progress and plans.